Privacy Policy

Overview

This policy explains:

  • How Prime Trade collects, processes, and secures your personal data.
  • Your rights regarding the management of your personal data.

About Us

  • Prime Trade is an e-commerce platform connecting service providers and customers for electronic devices.
  • We offer logistics, shipping, and delivery services via independent companies.
  • Payments are facilitated by independent electronic payment providers.
  • The platform is managed by subsidiaries under the Prime Trade group of companies.

All personal data provided or collected through this website/app is controlled by the respective subsidiary.

Privacy Information and Personal Data

Definition of Personal Data

  • Any information identifying you directly or indirectly.

Types of Data Collected

  1. Contact Information
    • Name, email, and phone numbers.
  2. Demographic Information
    • Age, gender, and date of birth.
  3. Registration Information
    • Passwords and authentication data.
  4. Payment Information
    • Credit card details and billing address.
  5. Survey/Contest Data
    • Information shared in surveys or research activities.
  6. Automatically Collected Data
    • Device and browser details, IP address, visited pages, product views, etc.
  7. Third-Party Information
    • Details from shipping companies, payment providers, and advertising partners.

User Preferences

  • You can opt for a personalized experience or targeted ads.
  • Opt-out options include closing your account or contacting us via email.

Cookies

  • Definition: Small files stored on your device for personalized browsing.
  • Benefits: Enhance the browsing experience by remembering preferences.
  • User Rights: Refuse or delete cookies via provided options.
  • Compliance: Requires explicit consent under privacy laws.

Main Uses of Personal Data

  1. Customer Account Management
    • Registering new accounts and maintaining customer profiles.
  2. Order Processing and Delivery
    • Handling purchases and logistics.
  3. Promotions and Contests
    • Enabling participation in marketing offers.
  4. Service Improvement
    • Analyzing and improving the user experience.
  5. Personalized Advertising
    • Recommending products and services tailored to preferences.
  6. Legal Compliance
    • Ensuring adherence to applicable laws and regulations.

Legal Bases for Processing Data

  1. Consent
    • For marketing or other specific uses.
  2. Legitimate Interests
    • Understanding customers and promoting services lawfully.
  3. Contract Execution
    • For purchases and service fulfillment.
  4. Legal Compliance
    • To meet legal obligations.

Sharing Personal Data

  • With Service Providers
    • For order fulfillment and customer service.
  • Business Transfers
    • In case of mergers, sales, or acquisitions.
  • Fraud Prevention
    • To protect against fraud and meet legal requirements.
  • Third-Party Limitations
    • Data is shared strictly for specific purposes under clear instructions.

International Transfers

  • Data may be transferred internationally, with safeguards in place to ensure security and compliance.

Data Retention

  • Personal data is retained only as long as necessary for:
    1. Maintaining active relationships with you.
    2. Fulfilling the purposes outlined in this policy.

Data Security

  • Security measures prevent unauthorized access, use, or disclosure.
  • Access is limited to authorized personnel.
  • Breach handling protocols ensure timely notifications.

Your Legal Rights

  1. Access, Correction, or Deletion
    • Rights to modify or remove your data.
  2. Restrict Processing
    • Object to how your data is used.
  3. Account Closure
    • Close your account to permanently delete associated data.

Contact Information

    • For inquiries or complaints, contact the Data Privacy Officer via [Email Address].